He shook his head, his low groan sounding far too much like a smothered curse. “If that question’s existential, I don’t have time for it. But if you’re here to work, follow me. Erin Quinn will tell you everything you need to know.” He pointed toward a crew of paramedics racing through the ambulance doors with a stretcher. A toddler, his tiny, terrified face raw and blistered behind an oxygen mask, sat bolt upright partially covered by a layer of sterile sheets. “See that boy? That’s why I’m here. So either help me or get out of the way.” He turned and began jogging.

Speechless, Claire stared at the man’s retreating back and the nightmarish scene beyond: burned child, hustling medics, a flurry of scrubs, and a hysterically screaming parent. Help or get out of the way? What was she supposed to do with that ultimatum? And what gave this rude man the right to issue it?

Then, with a rush of relief, Claire spotted the Jamaican nursing director striding toward her. This awful mistake was about to be cleared up.

“I’m sorry for the delay,” Merlene Hibbert said, her molasses-rich voice breathless. “As you can imagine, there have been many things to attend to.” She slid her tortoiseshell glasses low on her nose, squinting down the corridor. “I see you already met our Dr. Caldwell.”

Claire’s eyes widened. Logan Caldwell? Sierra Mercy Hospital’s ER director?

Merlene sighed. “I’d planned to introduce you myself. I hope he wasn’t . . . difficult.”

“No, not exactly,” she hedged, refusing to imagine a reason she’d need an introduction. “But I think there’s been a mistake. He thought I’d been sent down here to work in the ER.” Tell me he’s mistaken.

“Of course. A natural mistake. He’s expecting two more agency nurses.”

Claire’s knees nearly buckled with relief. “Thank goodness. They need help. I can see that from here.” She glanced at the ER, where patients on gurneys overflowed into the hallway. A nurse’s aide held a sobbing woman in her arms, her face etched with fatigue. Styrofoam coffee cups, discarded cardboard splints, and scraps of cut-away clothing littered the floor. All the while, the distant cries of that poor child continued relentlessly.

“Yes, they do,” Merlene agreed. “And that’s exactly why I called you.”

“But I’ve been at Sierra Mercy only a few months, and my hours are promised to the education department—to train the students, write policies, and demonstrate new equipment.” Claire floundered ahead as if grasping for a life preserver. “I’ve interviewed to replace Renee Baxter as clinical educator. And I haven’t done any critical care nursing in two years, so working in the ER would be out of the—”