Restaurants Trying to Appeal to Millennial Employees by Offering Daily Paychecks
Jim Liebelt Jim Liebelt's Blog
- 2017 Nov 07
*The following is excerpted from an online article posted on Business Insider.
McDonald's and Outback Steakhouse franchisees, along with several dozen other food and hospitality retailers, are using daily paychecks as a means to give low-wage workers more flexibility with their finances.
Steve Barha, CEO of Instant Financial, the technology company enabling retailers' move to same-day pay, said the option is partly meant to cater to a preference shared by millennial employees that quick cash is better than waiting two weeks for a lump sum.
"Basically, their life is real-time," Barha told Business Insider. "Their communication is real-time. Their transportation is real-time, with Uber and Lyft. So this program really aligns with their real-time life and being in control of their whole life experience."
Workers that use the service operate within a set of constraints.
On a paired mobile app, an employee can request up to 50% of their current day's pay within an hour of their shift. That money goes into an Instant account, which comes with a debit card, known as the Instant card, that the employee can swipe as payment or use to withdraw money at an ATM.
The idea is that employees can have access to quick money in case something important comes up — an option that also helps older workers who, like many of their younger colleagues, aren't in the strongest financial situation, Barha said. The average amount that employees who use Instant Financial get at the end of a shift is $27. Having that money immediately could make the difference between having enough gas to get home and calling a tow truck, he explained.
The program isn't necessarily designed for people to make impulsive purchases whenever they feel like it, though.
"On day six of the pay cycle, you can't all of a sudden pull days three, four, and five of the pay cycle, and now you have a bunch of money," Barha said. "It's really a little bit of money, and it's there when you need it."
Instant Financial has been collecting data on the effects of same-day pay and has found increases in employee satisfaction and worker retention, and a decrease in the number of worker absences. Employers have also reported increased satisfaction with workers. Barha couldn't comment on the specific reductions or gains, he said, since data is still being collected.
Eventually, the program will look to move outside the food and hospitality industries and into other sectors with a high number of hourly workers, such as retail. The expansion is meant to serve Instant Financial's larger mission of giving people maximum freedom to use their money how they see fit.