Handling a Crisis
By: Rick Boxx
February 3, 2015
A National Business Ethics Survey discovered that employees gauge the character of their leader on three factors: Character as experienced through interactions, How they handle crises, and The policies and procedures leaders establish to manage the company.
Yesterday we discussed personal interactions, but how we handle crises is another way your team determines your level of character. If a leader panics, or leads poorly, it will undermine the confidence that others have in that leader’s character and ability to lead.
Constant crisis, or poorly-handled crises, can be a sign of trouble for you and your reputation. Most crises can be foreseen. Be proactive and have a plan in place for those contingencies that may happen someday.
Learn more about Rick Boxx and Integrity Resource Center