Reduce Misunderstandings - January 25
- 2013 25 Jan
Learning to Communicate...
One of the easiest ways to reduce misunderstandings and communication friction is to share only a few thoughts with someone and then allow the person to repeat back what he or she thinks you said, much as would happen when you place an order at a fast food drive-through. This method will also improve your listening skills.
From It Takes Two to Tango by Gary and Norma Smalley.
All excerpts from It Takes Two to Tango are copyright 1997, Gary and Norma Smalley, and are used with permission.