A Different Kind of Class
- Bob Briner Co-founder and president of ProServ Television
- 1999 28 Apr
Class is more often about small things than big ones. It is about doing what we say we will do when we say we will do it. It is about showing up when we say we will. It is about speaking when we are spoken to, whether this is by phone, fax, letter or email. Non-responsiveness is not a class act. Perhaps most of all, it is about saying thanks. Of all the people on the planet, Christians should be the most adept at saying thanks. We should say it like they vote in Chicago -- early and often. As the old Teresa Brewer song says, "Little Things Mean A Lot." Class is about the little things, which cumulatively, do mean a lot.
Very few people will care very much about our theology or doctrinal stance on esoteric biblical questions. They will care a lot about how well we treat them. They will care a lot about how well we do our jobs. They will certainly care a lot about the "cup of cold water" we deliver or fail to deliver. We need more class.
The Apostle Paul talks about class in Philippians 2:14-16 when he says, "Do everything without complaining or arguing, so that you may become blameless and pure, children of God without fault in a crooked and depraved generation, in which you shine like stars in the universe as you hold out the word of life." When we complain or argue, we don't "shine like stars." We aren't able to hold out the word of life. We don't have class.
Class is not about petitions, protests or boycotts. It is about understanding the old adage which says, "He has the right to criticize who has the heart to help." People with class...Christians with class have the heart to help. They never just recount how bad things are without offering a solution, without a willingness to be a part of the solution. Keeping score is not a class act. Helping is. Serving is.
Oh Lord, please help us who claim to follow your Son to have more class-those qualities which help to reflect his loving excellence. And Lord, please let it begin with me, of all men most needy. Amen.