My husband Jeff and I incurred several problems while assembling our new computer system, so we called the help desk.

The man on the phone started to talk to Jeff in computer jargon, which confused us even more. "Sir," my husband politely said, "please explain what I should do as if I were a four-year-old."

"Okay," the computer technician replied. "Son, could you please put your mommy on the phone?"