BLAMESTORMING: Sitting around in a group discussing why a deadline was missed or a project failed and who was responsible.

SEAGULL MANAGER: A manager who flies in, makes a lot of noise, messes all over everything and then leaves.

ADMINISPHERE: The rarefied organizational layers beginning just above the rank and file. Decisions that fall from the adminisphere are often profoundly inappropriate or irrelevant to the problems they were designed to solve.

FLIGHT RISK: Used to describe employees who are suspected of planning to leave the company or department soon.

OHNO-SECOND: That minuscule fraction of time in which realize that you've just made a BIG mistake. Like making the selection that reformats your hard drive or that email that you really didn’t mean to send to the whole company telling everyone what your really think of the Managing Director.

PERCUSSIVE MAINTENANCE: The fine art of whacking the stuffing out of an electronic device to get it to work again.