IRS Customer Service
Updated Apr 20, 2011
I had gotten lost in cryptic and ambiguous regulations, and in total desperation called the Internal Revenue service for some explanations.
I got hold of someone thoroughly familiar with the subject of my questions. He gave me complete and helpful answers.
I like to give positive reinforcement when I run across people like that, so I made it a point to say, "Thank you! You have been really informative and helpful."
To which the IRS agent said, "I am sorry."
Originally published April 15, 2011.
