Real Time Customer Feedback....
Published Jan 01, 1900
An optometrist was instructing a new employee on how to charge a customer... "As you are fitting his glasses, if he asks how much they cost, you say '$125' ... If his eyes don't flutter, say, 'For the frames, and the lenses will be $75'... If his eyes still don't flutter, you add ...'Each.'
Originally published November 14, 2002.
