All Your Information
Published Jul 18, 2004
Following the birth of my second child, I called our insurance company to inquire about my short-term disability policy.
"I just had a baby," I proudly announced to the representative who picked up the phone.
"Congratulations! I'll get all of your information and activate your policy," she assured me.
After taking down basic facts like my name and address, she asked, "Was this a work-related incident?"
Originally published July 19, 2004.
