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Chick-fil-A Dethrones In-N-Out as America’s Favorite Restaurant

  • Michael Foust Crosswalk Headlines Contributor
  • Updated Aug 02, 2019
Chick-fil-A Dethrones In-N-Out as America’s Favorite Restaurant

Sorry, In-N-Out. America has a new favorite fast-food restaurant.

Chick-fil-A dethroned In-N-Out as America’s favorite fast-food chain according to Market Force’s annual “America’s favorite” survey. Market Force polled 7,600 U.S. consumers.

Chick-fil-A finished first in overall score among all fast-food restaurants. In-N-Out was No. 1 last year, according to Food and Wine, which published the survey. 

Chick-fil-A also topped this year’s American Customer Satisfaction Index, which is another survey of Americans about their favorite restaurants. 

But the news wasn’t all bad for In-N-Out. It remains America’s favorite burger chain, according to Market Force.

It’s been a good year for Chick-fil-A, which also became the No. 3 fast-food restaurant in the U.S. in sales. 

The company’s official corporate purpose is “to glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come into contact with Chick-fil-A.”

Chick-fil-A CEO Dan Cathy said in 2012 the company operates on biblical values.

“We intend to stay the course,” Cathy told the Biblical Recorder. “We know that it might not be popular with everyone, but thank the Lord, we live in a country where we can share our values and operate on biblical principles.”

The company’s policy of being closed on Sundays, he said in 2012, conflicted with malls that were open seven days a week. But because the restaurant was popular with customers, the mall owners would make an exception.

“We’ve always put in our lease that we will be closed on Sundays,” he said. “We’ve had a track record that we were generating more business in six days than the other tenants were generating in seven [days],” Cathy shared.


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Michael Foust is a freelance writer. Visit his blog,

Photo courtesy: Getty Images/Tom Pennington/Stringer